Premium car rental firm in Takoradi, Ghana, Ultimate Car Rentals Ghana on Monday, July 8, 2024, underwent Customer Service Management Training at the company’s premises inside K-Nyame Building on the Efia-Fijai stretch, Opposite Mapees Tyres and Tanks, Takoradi.
The training which lasted for two hours followed an initial workshop on Defensive Driving which was done in conjunction with the Occupational Safety and Health Association to equip the Chauffeur Department with the requisite knowledge to serve the company’s clientele better.
Ultimate Car Rentals Ghana continually commits to improvement and has added Digital Marketing and Customer Service Management – both in the first week of July 2024.
At the Customer Service Management workshop led by the General Manager of Goodnews FM, a Business Management and Marketing Consultant, Richard Kojo Anim, the principle of putting the customer in the likeness of a King was appreciated by the participants i.e. the employees.
The training tackled areas such as customer appreciation, segmentation of the customers, types of customers, and being diligent in your work because that is the core mandate of a car rental industry service provider.
All four departments at the Car Rental firm; Chauffeur Department, Mechanical Department, Administrative Department, and Management were present during the training session.
About Ultimate Car Rentals Ghana
Ultimate Car Rentals is a world-class car rental service company located on the main Takoradi-Accra road, Opposite Mapees Enterprise, inside K-Nyame Building, Fijai (Takoradi-Ghana). The Company is poised to provide lots of services that are associated with the car rental service industry.
The company operates with the principle that offering quality service will help drive this car rental business to enviable heights and help us attract the number of clients that will make the business highly successful.
Ultimate Car Rentals provides the needed solutions that make car rental safe, comfortable, and economical for all customers. All our services are tailored to the needs and comfort of our customers through the delivery of excellent services.
The company is registered with (list all relevant organizations such as tourism board, rentals association, and registrar generals) and has been operational for over ten years within Sekondi-Takoradi.