Disclosure Policy at Ultimate Car Rentals Ghana

Disclosure Policy:

  1. Clear Communication: Clients are encouraged to clearly state their commitment to transparency and open communication with Ultimate Car Rentals Ghana. Emphasize that you will provide all necessary information regarding conditions for dealing with us.
  • No issuance of fake documentations.
  • Clearly state your traveling conditions; destinations, start and finishing time.
  1. Terms and Conditions: Ultimate Car Rentals Ghana will outline the terms and conditions of our rental agreements, including rental rates, insurance coverage, mileage limits, fuel policies, and any additional charges or fees.
  2. Vehicle Condition: Ultimate Car Rentals Ghana will describe the process of vehicle inspection and disclosure of existing damages before the rental period begins. Ultimate Car Rentals Ghana will explain how customers can report any discrepancies or issues they notice.
  3. Privacy Policy: Ultimate Car Rentals Ghana will detail how customer information will be handled, ensuring compliance with data protection regulations. Explain the purposes for which customer information will be used.
  4. Cancellation and Refund Policy: Specify your policies for cancellations, refunds, and changes to reservations. Include any applicable fees or deadlines.
  • Advanced bookings can be canceled three days to the trip.
  • Failure to declare three days before trip attracts thirty percent of the rental fee for a day.
  • Extensions of trips may attract additional cost.


  1. Responsibilities:
  • Car must be driven by a license driver only
  • The customer is expected to conduct a daily pre-start checks on the car before moving
  • Car is in good condition and hence, any damage caused to it during it use must be reported instantly by the customer before any repairs can be done by the customer
  • All expenses incurred to bring the car back to its original state must be paid by the customer.
  • A VALID ID CARD such as passport, voter’s ID card or a National Identification Card is required.
  • Rented cars MUST be returned to the company by 8pm on the day of rental.
  • Passport size picture is required.
  • All our vehicles do not carry contraband goods such example weed, cocaine etc.
  1. Dispute Resolution: The primary contact for dispute resolution is our Incident Manager whose details can be found at the base of our website, ultimatecarrentalgh.com. Failure of the Incident Manager to resolve the for which the issue will be forwarded to Ghana’s dispute resolution procedures.

Non-Disclosure Policy:

  1. Confidential Information: All data requirements from the client is regarded as confidential details and is under the discretion of the non-disclosure law of Ghana.
  2. Employee Obligations: Employees are given rigorous training to adhere to the privacy policy agreement where external parties unless required by law are not preview to these details.
  3. Customer Data: Customer data is secured on our safety device which is only known to our Safety Officer.
  4. Consequences of Breach: Disputes as a result of breaching the non-disclosure agreement is known only to the discretion of the state authorities.

Conclusion: At Ultimate Car Rentals Ghana, we believe that transparency is the foundation of trust. We are committed to providing our customers with all the information they need to make informed decisions and enjoy a seamless car rental experience. Your satisfaction is our priority, and we look forward to serving you with honesty and integrity.


[Name of Company/Client]                                   [Date and Signature]

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